If you're connected to an ADT Customer Monitoring Center, ADT can alert Fire, Police or emergency authorities. ADT offers all customers this added sense of security 24 hours a day, seven days per week.
Five ADT Customer Monitoring Centers, strategically located across the, provide monitoring for the homes and businesses of 2.1 million customers. Through these Customer Monitoring Centers, a real-time support network handles millions of signals annually, and provides significant advantages over traditional, locally based fire and intruder reporting centers.

How It Works

1. Your alarm is triggered
   When your security system detects a potential emergency, it can send a "signal" to one of ADT's sophisticated Customer Monitoring Centers around the country.
2. ADT receives the alarm signal
   Once the signal is received, a trained ADT Customer Monitoring Center Professional can assess the situation. Depending on the type of alarm signal that is received, the professional may call your home to determine if the alarm was accidentally activated.
3. The proper authorities are called
   In the event of a real emergency, the ADT Customer Monitoring Center Professional notifies the appropriate authorities of the type of emergency at your home

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